What does PE in the font name mean?
Fonts titled Pan-European (or PE for short) cover the three main European writing systems, that is Latin, Cyrillic, and Greek. The exact language support may differ, but they allways support all European languages.
Which languages are supported by font X?
The best way to find out, is to look at the last page of each of the PDF specimens which are available for all of the released fonts.
Will font Y work in an application Z?
Latin fonts are usually all right. However, the answer is not so simple for Arabic and Indic fonts. Our retail fonts are in OpenType format, which is a widely supported font format today, and most applications should be able to display it. However, applications might not be able to use all the features our fonts have or may not support a particular writing system. Please refer to the font description pages and PDF specimens for the full list of font features and check our Tech support page to see if the features or scripts (writing systems) are supported.
How can I buy your fonts?
Purchasing fonts form our new online store is easier than ever. Add as many items as you wish to your shopping cart and then select the checkout option. You will be able to review your cart contents, modify amount of users for your licences or remove items. While checking out, you will be asked to login to our site or to quickly complete a sign up form.
What is PayPal?
How can I pay if I do not have a PayPal account?
You do not need to have a PayPal account if you want to pay with credit or debit card in our e-shop. Simply proceed with the checkout and fill in your card details in PayPal payment gateway at the end of the process.
Unfortunately, PayPal payment gateway is not available to all countries of the world. If you happen to live in one of those countries, you can pay via bank transfer.
Can I pay via bank transfer?
Yes, you can! Send us an email or contact us via our contact form and we will send you the necessary banking details. In India you can send money to a local Indian account.
Your fonts are expensive!
We are trying to deliver only high-quality fonts and such is their price. From time to time though we offer seasonal discounts. Permanently, there is a significant 25 % educational discount. Also, if you are working on an interesting non-commercial or humanitarian project, let us know and we will see if we can help.
How can I get the educational discount?
The educational discount is offered to students, teachers, faculty, and school. Please contact us with a valid Student ID or write from your university email.
I would like to test your fonts first
There are several options:
a) we are offering an upgrade from single weight to full bundle. This way you can buy a single weight (or more) now and get reimbursed if you buy the whole font bundle later at any time. This is a great way to explore a new typeface without full commitment. To take advantage of this, please contact us.
b) to our trusted customers, we offer a so-called temporary license supported by a signed agreement.
c) you can use our webfonts (hosted either on Typekit or Fontdeck). Fontdeck for example allows to test the fonts for free on any website.
The font A is not working properly.
We are doing everything we can to deliver top products, however, nothing is perfect. If you spot any problem, please do not hesitate to contact us and we will do our best to fix it.
It may be helpful to check our Tech support page first, though. :)